USA, Canada, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, Fiji, Greece, India, Indonesia, Mexico, Philippines, Saudi Arabia, Thailand, Vietnam, Serbia, Lebanon, Bahrain, Malta, Romania, Chile, Argentina, Bahamas, British Virgin Islands, Caribbean Netherlands, Cayman Islands, Costa Rica, Croatia, Dominican Republic, Estonia, Georgia, Gibraltar, Greenland, Iceland, Macao SAR, Taiwan, U.S. Outlying Islands, Sri Lanka, Kuwait

Shipping to USA:

• Free shipping within the USA for orders over $40.
• $5.99 shipping for all orders under $40
  

Shipping to Canada:

• $9USD for the first bag
• $4 per additional bag.
• Shipping time is 1-3 weeks.

For all international shipping:

• $15 USD for the first bag
• $5 per additional bag. 
• Shipping time is 1-4 weeks

If you order more than 4 bags, you will automatically be upgraded to express shipping which is 3-8 business days

Customers are responsible for any custom/tariff costs that may arise.

Orders typically process within 1–2 business days, Monday through Friday, excluding holidays.

Once your package is handed over, delivery usually takes 3 to 7 business days, but weekends and any delays such as extreme weather can sometimes affect that timeline.

We use DHL for most packages. Orders start with DHL and are then passed on to USPS for final delivery, so you may see 2 tracking numbers.

For the most up to date tracking information, please use the tracking link you receive in your email. The tracking information in the Shop App is not always accurate.

For international and APO address shipments:
Standard international shipping estimates are approximately 1–4 weeks

Please note that international transit times are estimates only and can occasionally be affected by customs processing, severe weather, carrier delays, or other unexpected transit disruptions outside of our control.

Customers are also responsible for any customs duties, tariffs, taxes, import fees, or other charges that may arise upon delivery. These fees are determined by your local customs authority and are not collected by or visible to us at the time of shipment.

Double-check that your shipping address is complete and correct, including any apt/suite numbers or PO Boxes. Our team can only process orders with a valid, complete address.

This is totally normal! Tracking may pause for a few days while your package is in transit and will resume once it reaches the next facility closer to you.

Check your tracking details - your package may have been left in a parcel locker, with a neighbor, or at your building office. Carriers also sometimes tuck packages out of sight to prevent theft, so check around your door!

Carriers sometimes mark packages as delivered slightly early. If you don't see it yet, hang tight, it may still arrive later that day or the next. If it doesn't, contact us and we can help.

We're happy to help! Please contact us for all other issues/questions.

Returns and Exchanges:

Unfortunately, due to health and safety reasons associated with the nature of our food products, we are unable to accept returns or offer refunds. This policy is in place to guarantee the integrity and freshness of our items, maintaining the highest standards of food safety for all our customers.

Because of water loss during the drying process, it takes approximately 3lb of fresh ingredients to yield 1lb of dried ones. At just under 1lb, our bags contain significantly more than meets the eye. While the label suggests 14 servings, each bag can generously cater to 16 to 22 servings on average. Many dehydrated vegetable soup blends use an extremely high percentage of carrots or other low-cost ingredients.  We do not cut corners, the ratio of our blends were designed with consumer enjoyment as a priority.

Yes!  We are working on adding different size options in the future.

Both! We use a combination of both depending on the individual topping.

To maintain the highest quality, our products have a shelf life of 15 months from the date of production. For peak flavor, we recommend enjoying them within 6 months of opening. Since we ship from a rolling inventory, the remaining shelf life of each product may vary upon arrival. For bulk orders, we recommend considering this timeframe to ensure the best possible experience. To extend the shelf life further, you can store the products in the fridge.

As ramen fanatics and busy adults, we felt instant ramen was great but could be even better was if it were healthier. We wanted something delicious, convenient, and actually made us feel good. So we created a ramen with way more protein, less fat, fewer carbs and calories, more fiber, no preservatives, and air-dried instead of fried.

Not required, but highly recommended! The toppings take our protein ramen to the next level and work perfectly with both the stir fry and the noodle soup.

We don’t think so! We believe our noodles are bouncy, not grainy or rubbery. With the help of Japanese ramen chefs, our noodles were formulated with the goal of mimicking classic ramen texture as closely as possible.

Yes! Our protein ramen is vegan friendly :)