FAQs Served with a Dash of Ramen Wisdom
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SHIPPING FAQ
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I placed an order but need to change the shipping address, what can I do?
Please contact us immediately with your order number and the correct shipping address after you placed the order. We are unable to change the address if the order has been shipped. You will be responsible for any shipping fee incurred from an incorrect address.
- Where are you currently shipping to?
- I have an issue/question with my order.
BILLING FAQ
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Payment forms accepted:
We accept all major credit cards, Apple Pay, Google Pay, Paypal and Shopify Pay.
- Do you accept returns or exchanges?
PRODUCTS FAQ
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Where is your product sourced from?
Our product originates from China, where we meticulously select and process locally grown vegetables. Prioritizing quality, we personally visited various farms and factories to choose the finest ones to partner up with. Our FDA-registered factory adheres strictly to health and safety regulations, ensuring you receive the best possible product.
- Why does your pricing seem so high?
- Will you have different size options?
- Are your products freeze dried or dehydrated?
- What is the shelf life